Frequently asked questions
Frequently asked questions
Getting started
Do I need crypto experience? No, but you do need a wallet and some ETH on the right network. Start with Getting started, then Getting ETH onto Robinhood Chain. The app's Learn section covers the absolute basics.
Why is the site asking me for a passcode? Holyhood is not open to the public yet. If you have an access passcode, enter it; the unlock lasts about a week. If you do not, you will need to wait for public launch.
I bought ETH with a card and cannot trade. The card on-ramp delivers ETH on Ethereum mainnet, not Robinhood Chain. You need to bridge it across. See Getting ETH onto Robinhood Chain.
A page I had bookmarked sends me to the home page. Features can be switched off at runtime. When one is off, its link disappears from the menu and the page quietly redirects home. Nothing is broken and nothing of yours was lost.
Launching
How much does it cost to launch? Nothing to Holyhood. You pay network gas only.
Can I change the name or ticker later? No. Name, ticker and supply are fixed at deployment. Artwork and links can be updated.
Should I buy my own token at launch? It is optional. Doing it in the same transaction gets you the lowest price on the curve before anyone else can trade, which is also the main defence against snipers. See Launching a token.
My token launched but the page is empty. It takes a few seconds to be indexed. The page retries automatically for about a minute.
Trading
Why did my trade fail? Most often slippage — the price moved more than your tolerance while the transaction was pending. Other causes are listed in Trading and pricing.
Why can I not buy or sell at all? The token has probably just filled its curve and is waiting to graduate. Both directions are frozen during that window. It is normally seconds.
Why does selling take two transactions? The first is an approval, letting the contract move that token for you. It is a one-off per token; later sells need one transaction.
I bought and sold straight away and lost money even though the price went up. Each leg pays the 1% fee and burns supply. A round trip is always a loss.
Why did my large buy get rejected? A buy that would overshoot the graduation target is rejected outright rather than partly filled. Buy a smaller amount.
Fees and rewards
What does trading cost? 1% per trade, both directions: 0.4% to the protocol, 0.3% to the token's creator, 0.3% burned.
The app says "zero-fee minting" — is trading free? No. That phrase refers to launching only.
Where are my creator rewards? On your token's page, below the trade panel, visible only to the creator wallet and only when there is a balance. See Creator rewards.
Can the team raise fees on my token? Not on a token that already exists. Fees are fixed at launch, for life. Changes apply only to later launches.
Tokens and safety
Two tokens have the same name. Which is real? Neither, inherently. Names and tickers are not unique. Check the contract address.
What does the risk badge mean? It summarises how concentrated the supply is. It is a signal, not a verdict, and no token is checked or approved by anyone.
Can the creator pull the liquidity after graduation? No. The pool position is held by the token contract and can never be withdrawn, by anyone.
What do the token statuses mean?
| Status | Meaning |
|---|---|
pending | Created, waiting to confirm on-chain |
live / unpaused | Trading normally on the curve |
paused | Trading has been halted |
migrated | Graduated to a Uniswap pool |
failed_to_initialize | The launch transaction never succeeded — the token was never deployed |
Some of these show as raw text on the token page. failed_to_initialize means there is nothing there to trade.
Account
Can I change my username? Once. After that it is locked.
Why can I not comment? Comments are for holders. You need to hold the token and be signed in.
What notifications will I get? One kind: a creator you follow launched a new token. Nothing else generates a notification today.
How do I message someone? From their profile, using the Message button. There is no search or new-message composer on the Messages page.
What are points worth? Nothing today — they rank you on a leaderboard. See Rewards, points and referrals.
Still stuck
Email support@holyhood.xyz with your wallet address and, if relevant, the token address and transaction hash. Never share your seed phrase with anyone.